Wavin / Hepworth building products

Our client

Wavin/Hepworth Building Products – the leading supplier of water management and drainage systems for the Building, Construction and Utilities markets in the UK.

The brief

To quote and produce 50,000 new price lists: increased number of pages for new products, no longer suitable for saddle stitching.

Their current supplier's suggestion of perfect binding (glued spine) would increase production costs by 20%.

The extra mile

We knew perfect binding was not only expensive but would give an inferior product: handled continuously on construction sites, the spine would break and lose pages. Notch or burst binding would do the trick. The key was to find a printer/binder with the right combination of kit, the best quality, and at the right price. Between our approved supplier list and sourcing new suppliers, we drew up a shortlist of three. After visiting on-site to make sure they were top notch, the job went to a supplier local to the client, keeping down delivery costs to boot.

The result

Wrights delivered. Our knowledge of the best tools for the job, and Wavin's gutsy decision to change to a new supplier: a winning combination. The first Price Lists of many produced by Wrights, and 2008 production costs did not increase from the 2007 budget, even with more pages. A better product for less. Result.

The response

Wavin and Hepworth Building Products were delighted. Wrights not only still produce the main Drainage Price Lists, but work on many other print and mailing projects. Proof positive of a happy ‘new’ customer.

The skills

  • Print management
  • Project management
  • Fulfilment (Pick and pack)
  • Warehousing
  • Mailing
    … oh, and
  • Years of experience

You have restored my faith in customer service.

Thanks for the speedy response and professional attitude.

Thank you for all your hard work over the last twelve months.

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Call us on 01484 681328 or email us at info@wrights.co.uk